Privacy Policy for Surprise My Gift Company

Effective Date: 20 July 2026
Website: https://surprisemygift.com
Business Name: Surprise My Gift Company
Address: G.T. Road, Ludhiana, Punjab 141003
Phone: +91 99889 93589 / +91 75083 15168
Email: surprisemygift.com@gmail.com

At Surprise My Gift, we respect your privacy. This policy explains how we collect and use your data.

1. Information We Collect
When you place an order via website or WhatsApp Business (+91 7508315168), we collect: Your Name, Phone Number, Email, Delivery Address, Personalization Data (photos, names, messages for custom hampers), and Payment Details (processed securely by Razorpay / UPI / Payment Gateway – we do NOT store your card/UPI details).

2. How We Use Your Information
To process, pack and deliver your order, to customize your gift hamper, to send order confirmation, tracking and delivery updates on WhatsApp / SMS / Email, and to improve our products and service.

3. WhatsApp Communication
By placing an order, you consent to receive order-related messages on your WhatsApp number.

4. Cookies
We use cookies to keep your cart active, analyze traffic and improve your shopping experience. You can disable cookies in your browser.

5. Data Sharing
We do not sell your personal data. We only share necessary information with our delivery partners (Delhivery, DTDC etc.) and payment gateways to fulfill your order.

6. Data Security
Your data is stored securely. Payments are 100% encrypted and processed via secure gateways.

7. Your Rights
You can request to access, correct or delete your personal data by emailing us at surprisemygift.com@gmail.com.

8. Contact Us
For any privacy concerns, contact us at +91 7508315168.